Project Description
Provided comprehensive IT solutions for Sureflame Incinerators Limited including Windows OS setup across all workstations, printer network configuration, and hardware repairs. Our services included complete system diagnostics, hardware component replacement, driver installations, and employee training on proper equipment maintenance.
Client Challenges
- Outdated Windows systems causing compatibility issues
- Printer connectivity problems across departments
- Frequent hardware failures disrupting operations
- No standardized IT setup across workstations
- Security risks from unpatched systems
Project Details
Results Achieved
- Standardized Windows 10 Pro setup across 35 workstations
- 100% printer connectivity success rate after configuration
- 90% reduction in hardware-related service tickets
- Implemented automated Windows update schedule
- Created hardware maintenance checklist for client